Returns & FAQ

We want to make sure you love our products, and quality is guaranteed. If there is a print error or visible quality issue, we'll replace or refund it. For any quality issues, be sure to provide clear photos of the products on a flat, well-lit surface and include this in your message via our contact form. This quick and simple step will help us provide a speedy resolution.

Because physical products are made to order, we do not accept general returns or sizing-related returns. 

Digital products (downloadable PDFs and printables) are non-refundable, final sales. Please review each product description carefully before purchasing.

Please read below for more details:

Cancellations

Product Orders Cancellation Policy

All of our products are made to order, especially for you. If you wish to cancel or amend your order, please use the link provided in your confirmation email. You can edit your order at any time before it goes to production.

Once your order has gone to production, you may be eligible for a replacement/resolution, depending on the situation. After you’ve received your order, you have 30 days to address any quality issues. 

Digital Products Cancellation Policy

Digital products are delivered immediately after checkout, so digital product orders cannot be cancelled or changed once your purchase is complete.

Damaged/Quality Issues

For the fastest resolution, please include a photograph demonstrating the quality issue of the print or the damaged area of the item, along with your order number. The most optimal pictures are on a flat surface, with the tag and error clearly displayed.

Please contact us with these details via our contact form.

Refunds Policies

Product Orders Refund Policy

Because physical products are made to order, we cannot issue refunds, returns, or exchanges for orders except for those with quality issues. Orders are non-refundable unless they meet these requirements and you provide support with a photograph demonstrating the quality issue. 

PayPal: Any refunds processed will show back up in your PayPal account balance within 24 business hours.

Credit Card: Any refunds processed via your credit/debit card will show back up in your bank account within 7 to 10 business days, depending on your bank.

Digital Products Refund Policy

All digital products are non-refundable, final sales. Because digital products are delivered electronically and can be downloaded or accessed immediately, we cannot offer refunds, returns, or exchanges once your purchase is complete, except where required by applicable law. If your file is corrupted or you have trouble downloading or accessing your purchase, please reach out via our contact form and we will send you a working replacement file or access link.

Digital Downloads FAQ

How do I get my download? Your files arrive by email right after checkout, and you can also download them from your order confirmation page.

What do I need to use the fillable PDFs? A free PDF reader such as Adobe Acrobat Reader. Type directly into the fields and save, or print and write by hand.

Can I print it? Yes, as many copies as you like for your personal use.

Something won't open? Message us through the Contact page and we'll send a working replacement file.

Can I use it on my phone or tablet?  Yes. Open the PDF in a PDF reader app (like Adobe Acrobat Reader) to view or fill it in on the go.

Accepted Payment Methods

We accept payments via credit/debit cards, PayPal, Google Pay, Apple Pay, and depending on your location, we also accept Klarna/AfterPay and local payment methods. 

International Orders


International orders may be subject to import taxes, duties, and other customs charges. If your order includes any international shipments, you’ll see either a pre-collected duty amount or a notice about potential import fees at checkout, depending on your location and the items ordered. You are responsible for any applicable import duties or fees, whether collected at checkout or upon delivery. For more information regarding your country’s customs policies, please contact your local customs office.

Merchant of record

Orders are handled by our Merchant of Record and merchandising partner, Fourthwall.com, who handle order-related inquiries and returns. Privacy Policy Terms of Service.